Senior Host - Casual

Senior Host - Casual

The Convention Centre Dublin (The CCD) is Ireland’s world-class conference venue, located in the heart of Dublin’s city centre. Since opening in 2010, we’ve hosted over 2,400 events and welcomed more than 1.5 million visitors.

We’re proud to hold 67 industry awards and several internationally recognised accreditations. Our team plays a key role in promoting Ireland as a leading global destination for conferences and events.

When you join The CCD, you join a team that makes an impact. You will work with experienced colleagues, diverse clients and trusted partners, all committed to delivering exceptional experiences.

We offer an environment where you can grow your skills, develop your career and enjoy a positive work–life balance. You’ll work in one of Dublin’s most iconic buildings and benefit from a supportive and flexible workplace culture.

To ensure we continue delivering exceptional service to everyone who visits The CCD, we are currently seeking a Senior Host (Casual, Part-Time) to join our team. Working hours will be scheduled in line with business requirements.

Key Objective

To provide an enhanced level of support to Event Managers and customer service to The CCD’s clients by acting as a liaison with the client and Event Managers and CCD Hosts during events.

Key responsibilities include but are not limited to the following:

• Maintain liaison with Host Manager, Event Manager and act as conduit between Event Manager, Client and CCD hosts

• Support Client, Host Manager and Event Manager in any given task whilst on site

• Proactive leadership of the host team in preparation for breakouts and crowd movement around the building

• Organise and manage CCD Hosts breaks and lunches

• Note any anomalies in shift times and communicate these to Event Manager and on the host briefing sheet

• Deal with minor issues such as room temperature, additional catering requests, cleaning issues directly with relevant departments

• Assist CCD Hosts with any queries on their duties, radios, uniforms or anything else that arises

• Communicate effectively with clients and ensure upmost discretion at all times

• Overseeing the guests flow and assist client and delegates with queries

• To assist in the selection process and the onboarding of new hosts, including training and buddy shifts

• Ensure all Health and Safety procedures are followed while on duty

• Remaining calm, and decisive during events, knowing how to delegate tasks to junior hosts effectively.

• Know and understand their evacuation duties for each shift and ensure all Hosts are aware of their duties

Any other duties as advised by the Host Manager, Event Manager or the client

Key Result Areas

•  Punctuality

•  Customer Care

•  Teamwork

Person Specification

The successful candidate will have:

• Warm, professional and confident

• Reliable, proactive and solution-focused

• Inclusive and engaging

• Collaborative team leader, coordinating effectively

• Calm and effective under pressure with a partnership approach

Competencies:

• Communication

• Leadership

• Time accuracy

• Customer focus

• Teamwork

• Initiative

• Interpersonal skills

• Organisational skills

 If you are interested in this role, please submit a CV and cover letter answering the questions bellow by close of business on 22nd July 2026.